Epicentre's Technical Consulting Department is always pleased to discuss, investigate, and consult related to your questions, new project ideas, comments concerning current products, protocols, or suggestions for new products.
Technical Consulting by phone is available Monday through Friday from 8:00 AM-5:30 PM (CST). Requests received by fax or e-mail* will normally be answered within one business day.
International customers should first contact the Epicentre Distributor within your country, where applicable. Epicentre Online TechHelp
*When requesting technical support by fax or e-mail, please provide your Name, Institution, Phone Number, and Fax Number, or E-mail Address so that we may contact you, if needed, for further information. Also indicate your preference of reply (phone, fax, or e-mail).