Technical Support

As of October 2017, all Epicentre-branded products are now supported by Lucigen Technical Support:

Monday - Friday, 8 AM - 5 PM CST

Phone: 608-831-9011
Toll-free (US): 888-575-9695
Email: techsupport@lucigen.com


To reach Illumina Customer Support:

Toll-free (US): 800-284-8474
Fax: 608-258-3088
Email: customerservice@illumina.com