Privacy Policy Statement

This is the website of Epicentre® Biotechnologies. This privacy policy describes how Epicentre Biotechnologies ("Epicentre" or "we") collects and uses the information supplied by our customers ("you").

What Information We Collect

We collect information from those who visit our site. This information may include user-specific information as well as general patterns of site use. User-specific information includes: e-mail addresses; pages visited; IP addresses; and any information that you voluntarily enter when completing registration, surveys, e-commerce orders, and e-mail queries directed to us through this website.

We use cookies (small text files that are placed on your computer) to store your preferences and record session information when you visit various pages on this website. You may decline cookies or delete them from your computer; however, you will not be able to order online without them being enabled in your browser.

How We Use Your Information

The information we collect is used to process online orders, improve the content of our website, customize the content and layout of our page for each individual visitor, and contact customers for marketing purposes. We will also disclose this information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

We only share our customer lists and personally identifiable information with third parties for contracted Epicentre business, e.g., mailing and delivery of our marketing materials.

Your Access to Information

We use the e-mail address you supply to send additional information on our products. You may sign up or unsubscribe for e-mail notifications on new products, price promotions, or our e-mail newsletter, or by contacting us by phone or in writing.

We conduct periodic mailings of our catalog and other printed materials. If you supply your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, you may contact us to have your address removed from our mailing list.

If you supply us with your telephone numbers, you may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, you may contact us to have your telephone number removed from our call list.


When we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

Although we take all reasonable steps to protect your information, you are responsible for protecting your passwords associated with this website. Even with such precautions, we cannot guarantee that third parties will not gain unauthorized access to your information by defeating security measures.

Changes to This Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this privacy policy. If our information practices change, we will post the policy changes to this web page to notify you of these changes and provide you with the ability to opt out of these new uses of your information. If you are concerned about how your information is used, you should revisit this web page periodically.

Upon request, we will provide you with access to all of your information that we maintain, and make corrections specified by you.

If you feel that this site is not following its stated information policy, we encourage you to contact us.